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What is the Fare Deal program?
Metro's Fare Deal Program offers reduced fare for older adults and people with disabilities. Fare Deal fare is half of the regular Metro fare (including zone charges). A Fare Deal sticker is available for unlimited rides for the month.
Who is eligible for Fare Deal?
Fare Deal eligibility is based on federal guidelines. To be eligible for a Fare Deal card, you must:
- Have a Medicare card (any age)
- Be age 65 years or older
- Have a qualifying disability that can be verified by a physician or licensed health care provider
I'm low-income... do I qualify?
Fare Deal is not an income-based program. It's for older adults and people with disabilities. A Medicaid card will not qualify you for eligibility.
How do I apply for a Fare Deal card?
- Complete a Fare Deal application. Call 632-7540 for the correct application.
- If you are not 65 or older or don't have a Medicare card, have your physician or the licensed health care provider treating you for the qualifying condition complete and sign the back of the application.
- Bring the completed application, Medicare card (if you have one) and a state or government-issued photo ID card showing your birth date to 128 East 4th Street, Cincinnati, OH, 45202.
- The Fare Deal office is open ONLY on Monday and Friday, 9:00a.m. - 3:45p.m., closed from 12:00 - 1:00p.m. for lunch.
I have a Fare Deal card. When will I be recertified?
You should receive a letter the month before your birthday month. Your Fare Deal card expires at the end of your birthday month.
I have an old application... will it be accepted?
We are no longer accepting the old Fare Deal applications. You will need to complete a new application by calling 632-7540 and go through the eligibility process.
How long is a Fare Deal card valid?
If your eligibility is approved, you will receive a new Fare Deal card valid for up to two years. Fare Deal requires eligible customers to be recertified when their eligibility expires.
How much does the Fare Deal card cost?
For new eligible customers the cost is $1, which must be paid at your appointment. If you're a current cardholder, you may turn in your old card at your appointment and the $1 fee will be waived.
I have an Access card... do I need a Fare Deal card?
Access customers may use their Access ID card to qualify for the Fare Deal fare on Metro.
How will I find out if I'm eligible for Fare Deal?
Within two weeks after your appointment you will be notified by mail of the eligibility decision.
If you are not eligible and wish to appeal the decision, please contact 632-7540 within 60 days of the date on the denial letter to initiate the appeals process. You will have the opportunity to present your appeal in-person before an appeals committee composed of local health and disability representatives.
What if I have questions?
If you have any questions, please call the Fare Deal office at 632-7540.
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