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FOR IMMEDIATE RELEASE

February 2, 2006

CUSTOM TEXT MESSAGES KEEP METRO CUSTOMERS INFORMED
Metro one of first in the country to offer “Commuter Alerts” service

CINCINNATI -- Metro is offering a new “Commuter Alerts” program that uses text messaging and e-mail to send time-sensitive information about detours and other immediate service changes to customers. The alerts are customized for the routes and time slots that the customer requests.

Metro is one of the first transit systems in the country to offer this service.

Through Commuter Alerts, Metro sends text messages instantly to cell phones and PDAs that accept text messages (Palm Pilot, Blackberry, pager, etc.) to alert customers about immediate changes affecting their routes at that time. Customers can register to receive both text message and e-mail notifications or just e-mail notices.

Customers can register for this service at www.go-metro.com by providing name, e-mail address, and mobile phone number (needed for text-messaging). They also select the routes and time slots for which they want alerts sent. The registration is free, but customers pay their normal text message charges.

“ Our customers depend on Metro and we want to be sure that they have immediate access to information important to their commute,” said Mike Setzer, Metro’s general manager. “When a customer’s bus is detoured due to construction or significantly delayed in traffic, Commuter Alerts will make sure the customer knows. It’s all about making transit easier to use.”

Commuter Alerts is a product of Pennsylvania-based Concept2 Solution, which provides products and services specifically designed to enhance the commuter experience by delivering time-critical alerts, route and schedule information directly to the commuter using technology.

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